Sub-processors
Overview
Kayden Connect LLC engages the third-party providers listed below as sub-processors to help deliver, secure and improve the Service. Each sub-processor is bound by contractual obligations consistent with our Privacy Policy and, where applicable, the European Commission's Standard Contractual Clauses.
This page is the canonical list. We update it before adding new sub-processors that process customer personal data.
Current sub-processors
| Sub-processor | Purpose | Data categories | Region | Reference |
|---|---|---|---|---|
| Google Cloud Platform / Firebase | Authentication, hosting, primary database, file storage | Account, tenant content, usage logs | europe-west1 (Belgium); authentication directory location being confirmed | Google Cloud DPA |
| Google Vertex AI | Generative AI features (AI Polish, AI Co-Pilot, quiz generation) | Member post and comment text and prompts submitted to AI features | europe-west1 (Belgium), EU-only, enforced in code | Google Cloud DPA |
| Google Cloud Translation | On-demand translation of posts and comments | Member post and comment text submitted for translation | EU regional endpoint (translate-eu) | Google Cloud DPA |
| Google Cloud Natural Language and Vision | Automated text and image content moderation | Member post and comment text and uploaded images | EU regional endpoints (eu-language, eu-vision) | Google Cloud DPA |
| Functional Software, Inc. (Sentry) | Application error and performance monitoring | Error diagnostics, stack traces and request metadata; may incidentally include personal data present in the error context | EU (Germany) ingest region requested; production DSN region being confirmed | Sentry DPA |
| Stripe Payments Europe Ltd. / Stripe, Inc. | Subscription billing, Stripe Tax, payment method tokenisation | Billing contact, payment method metadata, invoice records | EU / United States | Stripe DPA |
| Resend | Transactional email (verification, billing, security, acknowledgement reminders) | Email address, name, message content | United States | Resend DPA |
| Loops | Marketing email (consent-based newsletter, lead magnets) | Email address, name, marketing consent state | United States | Loops DPA |
| Mux, Inc. | Video hosting, encoding and streaming for product video and webinars | Video viewer IP, basic playback telemetry | United States | Mux DPA |
| Cloudflare, Inc. | Turnstile bot protection on public forms | IP address, request metadata | Global edge / United States | Cloudflare DPA |
| Google LLC (Google Analytics 4) | Marketing-site analytics and conversion measurement | Pseudonymous identifiers and page-view events (consent-based); server-recorded form-submission events (first-party identifier) | Global | Google Ads Data Processing Terms |
| LinkedIn Ireland Unlimited Company | Insight Tag for B2B marketing measurement (consent-based) | Pseudonymous LinkedIn identifiers, conversion events | Global | LinkedIn DPA |
Your workspace database, chat, file storage and automated backups run in europe-west1 (Belgium). The rows marked United States or Global are operational services; the security page explains what each one touches.
Notification of changes
We will update this page before engaging a new sub-processor that processes customer personal data. Any customer can subscribe to email notifications of sub-processor changes, and object to a new sub-processor, by writing to legal@kaydenconnect.com.
Contact
Questions about our sub-processors or the safeguards we apply can be sent to legal@kaydenconnect.com.